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Circle of Life

Letters to Christopher House  

To the wonderful staff at Christopher House --

Dear Friends:

I wanted to write and thank you all for the kindness, patience, and generosity you gave to my family while my mother, Jane Starnes, was in your care. It was such a difficult and surreal time for us, and I truly appreciated the efforts of everyone, especially the amazing nurses and nurses aides, to help us all through the process. Death may be inevitable, but it is also unwelcome. I was grateful that you were at least able to afford my mom some dignity and respect in the process. I know that she appreciated it, too.

Her granddaughter, Ruby Jane, was born a week after Mom died. I’ve enclosed a few photos of our family, because you all watched my belly grow and due date approach during the weeks that Mom was at Christopher House. We’re all grieving, but also trying to focus on this amazing new life that has arrived. It’s hard not to marvel at the circle of life.

Thank you again for everything. Christopher House is truly a special place.

Most of you met or cared for my wife Jane, who was in room 3 from February 27 to March 21.

 

I tried to give my thanks to those of you who were there when Jane died, but I don’t want to leave anyone out. Without exception, every one of you were

Reed Starnes and his granddaughter

wonderful to her, Sarah, and me. I had heard many good things about Christopher House before we came, and it all turned out to be true. After she had such a difficult time in the hospital, and for the two years of cancer treatment before that, you made her last days more comfortable and pain-free and peaceful than I ever thought possible. I don’t know how you do it.

Just so you’ll know, Jane missed the arrival of the granddaughter

by exactly a week. Ruby Jane was born on March 28, and she and Sarah are fine. We’ll tell her all about her grandmother someday.

Sincerely, 
Reed Starnes                Sarah Starnes

 

Here's what our families have to say . . .

"...her words of encouragement gave me the strength to continue caring for my father at home as he wished."

"The compassion and care he received both at Christopher House and at home made this stressful time more bearable."

"The gracious and skillful care given to my mother gave her many more months for my brother and me to savor valuable visits with her."

"Mom was of the older generation that believes in suffering in silence, and it was through the patience, perseverance, and professionalism of your staff that Mom's pain was lessened.  Because of Hospice Austin, we received the gift of more time with our Mother, and we will always be grateful."

"No doctor or hospital or me alone could have cared for my mother, provided the right dosage of meds, and kept her comfortable other than the extraordinary Hospice Austin team.  My mother, me, and my family thanks every member who contributed to here care.  They are truly an oasis of wonderful medical care and mercy for patients in their last stages who are suffering.  I say thank you every day for Hospice Austin's help."

"Our family found the assistance provided by Hospice Austin far more generous in both time and skill than we had expected.  We are grateful for the expertise and support." 

"The hospice team gave us more than we expected." 

"It was always comforting to know that answers to my questions were only a phone call away." 

"My burden was made lighter.  Wish we had done it sooner." 

"It would be hard to improve on caring perfection.  Thank you all for kind dignity and respect." 

"My experience with Hospice Austin was wonderful and changed my mind about hospice care. I am a convert." 

"I couldn't have done this without you." 

"They were genuinely caring and compassionate and helped me during the most painful time of my life." 

"I never felt alone in the process of my mother's dying and I felt she was receiving the best care she could get. What a wonderful gift to give our family." 

"We were truly blessed by your caring." 

"Caring, warm, helpful, considerate, kind, one-in-a-million team of folks." 

"We feel completely blessed to have hospice’s help and continued support.  I still can’t believe there is an organization that does what you do.  We are forever in your debt.  Overall, my family and I thank you all for what you did for mom.  You are all angels.  God bless." 

"I cannot praise the entire hospice staff sufficiently.  Every person was sensitive to our every need.  Thank you all." 

"I could not have gone through this without hospice helping me.  They are wonderful.  They prepared me step by step so I would know what to expect when the time care.  Even after Mama’s death they have been there for me." 

"The care provided by Hospice Austin allowed her to live her last days in comfort, to have as much fun as possible, and to die as she wanted.  It also provided me the information and backup that allowed me to take care of her.  If I may borrow from American Express:  Don’t leave life without it." 

"Christopher House is a blessed place,  It is full of dignity, courage and peace.  I speak for my whole family when I say we’ll be forever grateful for spending my mom’s last days with you." 

"It was absolutely the best thing that could have happened for us.  At that time we had no clue how valuable the hospice team would become." 

"I couldn't be more enthusiastic about all of you- your organization, your team members, top to bottom.  We needed you and you came through every time." 

"The team was simply awesome.  They were kind and courteous.  No one was pushy or rude.  Everything we needed was provided in a quick manner despite the fact that we live in a rural part of Williamson County.  Thanks so much." 

"The Hospice Austin team became part of my family.  Emotionally supportive, medically knowledgeable and with a great ability to see humor and laugh with myself and my husband. They all helped me deal with a very sad time." 

"If there had been a category higher than excellent I would have checked that.  Hospice Austin will have my undying gratitude forever." 

"The care my father received while in your care, but brief was exemplary.   The services we received as a family were outstanding......Although it is never easy losing a loved one, I will be eternally grateful for the wonderful services and support you provided for my father." 

"All the people from hospice were very kind and attentive.  I was very fortunate to have your help and kindness.  I would be happy to recommend anyone to Hospice Austin." 

"...most of all let me thank you for helping me help my dad leave this world with respect, dignity, but most af all with loving peace.  Words cannot express our heartfelt gratitude for each and everyone one of you." 

"I think it is a relief to know that there is support when there is a terminally ill person we are caring for at home." 

"The entire staff was understanding, very competent and compassionate of our situation.  Not only were his needs handled in a professional and caring way, I was treated in the same manner." 

"I can't imagine a more caring group of caretakers giving more genuine comfort care than the group you have.  My family and I are satisfied that the care received could not have been any better." 

"My heart has grown larger.  It can hold both the greatest grief and the greatest gratitude."

  

Read about
Justice Faith Wheeler
 and her family's
 experience
with Hospice Austin